Booking
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When booking an appointment at LUXA beauty a $25 booking fee is always required These are NON-refundable and go towards the total of your service. ​
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Ensure you are booking the correct service to avoid disappointment / cancellation
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48 hour notice is required for cancellation, appointment changes, rescheduling - anything less will result in booking fee lost
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NO shows and same day cancellations will result in an additional fee of $25
Arriving
Come to your appointment ready to relax; you are more than welcome to bring headphones, bring a blanket and request a silent appointment.
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Arriving more than 10 minutes late to your appointment will result in an additional $15 charge OR risk the appointment being canceled resulting as a no-show appointment
Guest
NO guests are allowed in the treatment room / area.
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Any guests OVER the age of 12 years old are welcome to wait in our waiting room.
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NO guests UNDER the age of 12 years old are eligible to wait in the waiting room unaccompanied
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Brining a child to your appointment will result in a cancellation / rescheduled appointment and loss of deposit
Satisfaction
Luxa services (Makeup, Hair styling, Body Contouring and Braids is excluded) have a 72 hour GUARANTEE - after the 72 hours we will not fix any fallout or slippage for free
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If you are experiencing any issues with your services before 72 hours from your APPOINTMENT date please contact the salon.
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we DO NOT refund any services, within 72 hours you are eligable for a free fix - after 72 hours there will be a small charge